Welcome to Bsor3a Company.We are committed to providing the best services to our customers and continuously strive to enhance your online shopping experience. Please read these Terms of Use and Sale carefully before using our website or ordering any products or services from us.
1.1.By using this website, you agree to all the terms and conditions outlined below. 1.2.If you do not agree to any of these terms, please refrain from using this website.
2.1. Placing an Order 2.1.1.You may place a purchase order via the application. 2.1.2.You must register your personal data in the application to submit an order. 2.2. Order Details 2.2.1.You must provide accurate details regarding the requested orders or products, including quantity, color, and size. 2.2.2.Please verify product availability before placing your order. 2.3. Order Confirmation 2.3.1.An order confirmation message will be sent to your email or phone application. 2.3.2.Please review the order details and ensure their accuracy. 2.4. Payment 2.4.1.You can pay using the available payment methods [Credit Cards, Cash on Delivery, E-Wallets]. 2.4.2.Payment details must be entered correctly and accurately. 2.5. Order Cancellation 2.5.1.You may cancel your order before it is shipped, within a period of 5 minutes. 2.5.2.Cancellation fees may be applied, in accordance with our policy. 2.6. Order Modification 2.6.1.We apologize, but we will be unable to modify your order after confirmation.
· Products will be shipped to the address you specified during the order process. · Shipping fees are displayed at the time of ordering. · The Company shall not be held responsible for any delivery delays due to circumstances beyond its control. · Your order will be delivered fully packaged; do not accept it if this is not the case. · Please inspect the product thoroughly and conclusively in the presence of the delivery representative.
· You may return or exchange products within 14 days from the date of receipt. · Products will be exchanged or refunded in accordance with the Company's policy. · Products must be in their original condition and unused.
· The Company is not liable for any damages resulting from the misuse of products. · All products are covered by the supplier's or agent's warranty, effective from the date of receipt. · The Company is not liable for any damages resulting from defects in the products that could not be detected during normal inspection.
· The Company is committed to protecting your personal data in accordance with applicable privacy laws. · We do not share your data with any third party without your consent. · We take all necessary security measures to protect your data.
· The Company reserves the right to modify these Terms and Conditions at any time without prior notice. · Any modifications to the Terms will be published on the website. Your continued use of the website after the publication of modifications constitutes your acceptance of the revised Terms.
· These Terms and Conditions are governed by and construed in accordance with the laws in force in the Arab Republic of Egypt. · Any dispute arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the Egyptian courts.
· We accept online payments using all types of credit and debit cards, as well as e-wallets. · Your card must be valid and have sufficient funds to cover the purchase amount. · When paying online, you will be redirected to a secure page to enter your card details. · You must enter your card details correctly and accurately. · After entering the details, the validity of the data and your card balance will be verified. · We use advanced encryption technologies to protect your card data. · All payment transactions are conducted through secure and encrypted channels. · Fees may be applied for certain credit card and e-wallet payment transactions. · Please check your credit card terms to understand any applicable fees. · If a payment is declined, please contact your credit card company to ascertain the reason. · You may attempt the payment again after resolving the issue.
· If your order is cancelled or refunded, the original amount will be credited back to your credit card or bank account. · The refund may take a few business days to process, depending on your bank's policy. · Refunds for returns are processed in accordance with the Company's policy. · Refunds are processed within 14 business days from the date we receive the returned products. · A refund fee may be applied, in accordance with the Company's policy. · You will be notified of any refund fees before the refund is processed. · Refunds will be issued using the original payment method.
· You may submit a complaint through our communication channels [Insert contact channels]. · Please provide sufficient details regarding the complaint, including the order number or the product in question. · The following information must be provided: · Full Name. · Order or Product Number. · Detailed description of the complaint. · Any documents or images supporting your complaint. · Your complaint will be addressed within 3 business days from the date of submission. · Your complaint will be investigated, and an appropriate resolution will be provided.
· If you have any inquiries regarding submitting a complaint, please contact us via [Insert contact information]. · We are committed to addressing your needs and resolving your complaint as quickly as possible. --- We hope that Bsor3a Company's Terms of Use and Sale are clear and helpful. If you have any inquiries or need further clarification,please do not hesitate to contact us. We are here to assist you and provide the best possible service.