Privacy Policy

Information Accuracy

Users must ensure the accuracy and completeness of the information they provide during the registration process.

Notification of Changes

Users are obliged to inform us immediately of any changes to the information registered on their account.

Data Update

Users can update their information at any time through the account interface on the website or application.

Quick Communication

To ensure immediate updating of information, it is preferable to contact us quickly in case of any changes.

Quick Communication

To ensure immediate updating of information, it is preferable to contact us quickly in case of any changes.

Information Security

Users must understand the importance of immediate reporting of any changes and commit to information security.

Compliance with Laws

Users are required to comply with all laws and regulations related to providing accurate and updated information. Providing accurate and updated information contributes to improving service quality and providing an effective and secure user experience.

Data Protection: Privacy Policy

We have strict policies to protect personal information, specifying the specific purposes for collecting and using it.

User Consent

It is preferred for users to accept the privacy policy as a condition for using the service.

Policy Updates

Users will be notified of any updates to the privacy policy and data protection policies.

Privacy Modifications: Right to Update

We reserve the right to update the terms and conditions of service and the privacy policy from time to time.

Notification of Updates

We will publish the new version of the terms of service and the privacy policy on the website.

Effective Date

The update indicates the date of publication and becomes effective immediately upon publication on the website.

Change Notification

In the case of significant changes, we may provide additional notification to users to ensure their understanding of the modifications. This policy allows us to improve the service and adapt to developments, while emphasizing the importance of informing users about new updates and their rights to express their consent.

Purpose of Cookies

Cookies are used to identify users and store small pieces of information on their devices to enhance their experience on our site.

No Virus Transmission

Cookies do not carry viruses and can only be read by the server that sent them.

Cookie Control

You can accept or reject cookies by adjusting your browser settings.

Impact of Rejecting Cookies

It should be noted that rejecting cookies may affect your ability to access certain features or functions on our site.

Adjusting Browser Settings

Users are encouraged to adjust their browser settings to manage how cookies and privacy preferences are handled.

Consideration of Full Experience

You may not be able to take advantage of all the features available on the site if you disable cookies. Clearly informing users about how cookies are used and providing options for control helps them understand their impact and make appropriate decisions based on their personal preferences.

Personal Information

Personal information such as first name, last name, address, mobile phone number, and email address is collected.

Order and Preference Information

Information related to previous orders, preferred restaurants, and other details such as geographic location and date of birth is collected.

Device and Browsing Data

Information such as IP address, computer type, screen resolution, operating system version, and internet browser is recorded to enhance user experience.

Web Analytics Software

Web analytics software is used to monitor and analyze traffic for advertising and statistical purposes.

Other Technologies

Cookies, pixel tags, web beacons, and similar technologies may be used to improve the service and facilitate site usage.

Privacy Compliance

We affirm compliance with privacy principles and clarify how this information is used and shared with third parties.

Rejecting Cookies

Users are encouraged to check their browser settings to refuse the use of cookies if they are unwanted. Users should regularly review the privacy policy to understand how personal information is collected and used, and the options available to control it.

Creating User Accounts

We use information to create user accounts on our website and facilitate communication regarding our services.

Providing Additional Services

Information is used to inform about additional services and to promote promotional offers and special deals.

Charging Purchase Fees

Information is used to charge for purchases made through the site.

User Interaction

Communication is used to provide information about services and respond to user inquiries.

Opting Out of Communications

Users have the option to opt out of promotional communications through their personal account page.

Use of Cookies

Cookies are used to remember users and improve their experience on the site.

Data Protection

To assess website usage levels and manage technical issues, we analyze address data.

Not Selling Information

We confirm that personal information is not sold to third parties.

Utilizing Information

We may use additional information in the future to improve our services and provide a better user experience. Providing clear terms about how information is used contributes to building trust between the platform and users, while emphasizing compliance with privacy laws and user rights.

Compliance with Use

We are committed to using and disclosing information in accordance with relevant applications and laws.

Internal Disclosure

Your personal information is disclosed to our employees only to ensure the effective management of services and communication with users.

Protecting Legal Rights

We may disclose your information when necessary to protect our legal rights in cases of harmful behavior or actual or suspected threats.

Compliance with the Law

Information is disclosed to comply with legal requirements or to adhere to governmental orders and court decisions.

Protecting Property and Rights

Disclosure of information is permitted to protect and defend the platform’s property and rights, as well as to safeguard users and the public.

Information Sharing with Companies and Institutions

Information may be shared with other companies and institutions to protect against fraud and credit risk.

Compliance with Laws and Orders

Disclosure of information is confirmed to comply with laws and orders issued by judicial authorities.

Service Providers

Non-personal information may be disclosed to third-party service providers who offer services such as website hosting, data analysis, payment processing, and order fulfillment.

Collaboration with Service Providers

Disclosure of information allows third-party service providers to deliver their services effectively, enabling the platform to offer integrated services.

Respect for Privacy

Service providers adhere to the same privacy and security principles that the platform commits to in order to protect non-personal information.

Information Technology Services

Information may be disclosed to information technology and infrastructure service providers to ensure effective service delivery.

Data Security

Service providers are required to implement strong security measures to ensure the protection of non-personal information.

Order Fulfillment and Other Services

Information may be disclosed to fulfill credit requests and provide other related services.

Safe Use of Information

It is emphasized that information is used safely and responsibly by service providers.

Compliance with Standards

Service providers are required to comply with relevant standards and regulations for data protection. Disclosure of information to service providers should be done transparently and according to privacy standards to ensure security and protection.

Secure Pages

Our website contains secure pages for collecting user information, enhancing data protection during use.

Encrypted Storage

Data storage is conducted in an encrypted manner, which enhances confidentiality and protects data from unauthorized access.

Technical and Administrative Practices

Advanced technical and administrative practices are used to protect the confidentiality and security of data stored in the system.

Encryption Technology

Our servers use encryption technology to secure communications and data during transmission between the user and the server.

Data Integrity

Necessary measures are taken to ensure data integrity and prevent loss or damage.

Security Reviews

Regular reviews of security practices are conducted to ensure that the system is continuously updated and improved.

Use of Encryption Technology

Encryption technology is used to protect data during transmission and exchange.

Additional Measures

Additional measures are taken to safeguard data and ensure compliance with security standards.

Enhancing Authorized Access

Authorized access to data is restricted to authorized personnel only to ensure secure usage. Providing best security practices contributes to building trust between users and the platform and enhances the commitment to protecting personal data.

Securing Information

We are committed to securing and protecting your information to prevent unauthorized access and disclosure.

Physical Measures

Physical measures are in place to secure information, such as controlling access to physical facilities.

Electronic Measures

We use advanced electronic technologies to secure communications and encrypt data during transmission over the internet.

Effective Management

We follow effective management practices to secure and protect information by defining permissions and conducting regular monitoring.

Ensuring Data Security

It is noted that data security cannot be guaranteed 100%, and it is emphasized not to send sensitive information via email.

Reporting Issues

In case of suspicion or belief in the insecurity of any account or information, users are encouraged to report immediately for necessary actions.

Continuous Updates

Continuous updates to security technologies and policies are conducted to ensure their integrity and alignment with technological advancements.

Raising Awareness

Awareness of security issues and preventive measures is promoted among users to achieve a secure environment on the platform.

Agreement to Indemnify

Under this agreement, you agree to indemnify the company, its affiliates, agents, directors, and other employees against any claims, lawsuits, or damages, whether direct, indirect, or consequential.

Scope of Indemnification

Indemnification includes any claims or losses related to your use of the platform or any alleged violation of intellectual property rights or other rights of any person or entity related to the platform.

Attorney Fees

Indemnification also includes reasonable attorney fees incurred in relation to your claim or use of the platform.

Disclaimer

These provisions serve as an explicit disclaimer of any liability arising from your use of the platform.

Protection of Property Rights

Indemnification aims to protect intellectual property rights and the rights of other affected individuals or entities.

Reservation of Rights

The agreement reserves your right to defend yourself in the event of any claim or lawsuit.

Scope of Obligation

The indemnification obligation includes all parties involved in the agreement, including users and affiliates.

Review

It is preferable to periodically review these provisions to ensure ongoing compliance with the indemnification.

Modification of Terms

By using our services, you agree to all terms and conditions and this privacy policy. The company reserves the right to modify these terms at any time at its sole discretion. If you do not accept the modified terms, whether in whole or in part, or if you are dissatisfied with any aspect of these terms and conditions and privacy policy, you must immediately cease accessing or using our services.

Severability of Contract Provisions

If any part of these terms becomes illegal, invalid, or unenforceable for any reason, that provision shall be severed from the rest of the terms, and this shall not affect the validity and enforceability of any remaining provisions. Any waiver by us of any breach of any provision shall not be construed as a waiver of the right to enforce similar provisions in the future.

Governing Language

The text of these terms is available in two languages: Arabic and English.

Priority of Arabic Language

In case of any objections or contradictions between the two versions, the Arabic language shall be the reference and authoritative language.

Clarification in Case of Dispute

It is confirmed that the Arabic language takes precedence in the event of any dispute or disagreement between the two versions.

Legal Binding

This clause reflects the legal obligation of the Arabic language as the primary language for interpreting the terms and agreements.

Communication in Arabic

The terms must be understood and interpreted in Arabic in the event of communication or dispute.

Governing Law and Dispute Resolution

These provisions clarify that the terms are governed by the local laws of the Arab Republic of Egypt and rely on arbitration as a means of resolving disputes, while retaining the right to resort to the judicial court if necessary.